For those that continually use services like Uber Eats, Grubhub, DoorDash, etc., how does justify using the cost?

With fees and tip added, it’s almost double the cost, the food arrives cold and wait time is longer than you picking it up yourself.

  • breadsmasher@lemmy.world
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    1 year ago

    Save money with this one simple trick: Don’t Tip

    This message was brought to you from britain, where tipping is rare, and definitely not to delivery drivers

    Tipping is charity to employees because employers are underpaying

    • SwingingTheLamp@midwest.social
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      1 year ago

      That doesn’t work here in the U.S., as tipping is built into the business model of gig delivery services like DoorDash. The base payment to the delivery driver doesn’t even cover their costs, and it’s the tip that provides the incentive to make a delivery through the app. With no tip, it’s likely that nobody will pick up your order and deliver it.

      • breadsmasher@lemmy.world
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        1 year ago

        Then people should stop working for these companies until the business model changes.

        A bad business model shouldn’t be supported by customer charity to employees

        • SwingingTheLamp@midwest.social
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          1 year ago

          Agreed, but all that I can do is refuse to participate. I can’t change the fact that the U.S. is a late-stage capitalist hellscape that makes this kind of exploitation palatable to many people.

        • Big P@feddit.uk
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          1 year ago

          If every employee in the US who got treated like shit by their employer quit then there would be chaos

      • platypuspup@mander.xyz
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        1 year ago

        Ironically, doordash had “you don’t need to tip, we charge the fee to pay a living wage!” as it’s original way to differentiate itself from you having The Pizza guy deliver.

        Back in beta there was no tip option.

        I stopped using them when they started to have separate tips for the in house staff and the driver, plus a 20% fee. Turns out your can pick up your own hot food faster for much less money.

    • qooqie@lemmy.world
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      1 year ago

      It would be wonderful to change tipping culture but they make no money otherwise thanks to laws over here.

      • fishos@lemmy.world
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        1 year ago

        Actually, the law states that if your wage + tips doesn’t equal standard minimum wage, your employer must make up the difference. In practice, this is just used to identify and fire underperformers. But if everyone stopped tipping, the company would be forced to pay them full wages and eventually it would just be worked back into the system. Tipping is absolutely not necessary.

      • OneOrTheOtherDontAskMe@lemmy.world
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        1 year ago

        Although I don’t think you meant this in a way that favors corporations, I still think the next bit is important to add:

        Businesses have lobbied against paying their workers living wages so you HAVE to keep subsidizing their employees for them

    • Dasnap@lemmy.world
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      1 year ago

      Places around me on Just Eat also often don’t have a delivery charge over a certain amount, so the order cost becomes alright if there’s a group of you.

        • TheMinions@lemmy.world
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          1 year ago

          Ah but employers do actually pay them right? I’ve done Uber eats previously and if I don’t get tipped I get anywhere between 2-6 dollars for up to 45 minutes of work between getting to the restaurant, grabbing the food, and driving to the user.

        • NoIWontPickaName@kbin.social
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          1 year ago

          Fuck that, they are out in the weather so I don’t have to be.

          Now, if you are just handing me a coffee you can fuck right off

  • Dasnap@lemmy.world
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    1 year ago

    I can’t drive; epilepsy ain’t great for that. Some places I can reliably get the bus there and back in a reasonable time to eat it warm, but other further places are a gamble.

  • CADmonkey@lemmy.world
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    1 year ago

    I recently started using Doordash.

    My mother in law doesn’t see that well. She lives in an apartment about 30 miles/48 km away. She is able to get around her apartment, and do things like take showers and use the bathroom, but she doesn’t see well enough to cook, and wasn’t ever any good at cooking anyway. She is supposed to have another family member living with her and making sure she gets fed, but said family member is too interested in doing drugs and chasing men.

    So I’ve been sending doordash to her apartment for lunch when Im at work, along with leaving simple food she can prepare by herself. The wife and I are working on getting her into an assisted living facility. She doesn’t need a nursing home, she needs people to talk to and a place where she can eat.

    It’s really handy for people who need food, but for some reason aren’t able to go get it. Thankfully this situation is temporary for me.

  • Norgur@kbin.social
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    1 year ago

    Living in Germany, so tips aren’t an issue here and fees as re usually miniscule, so my justification is that I’m a lazy motherfucker with an income that is high enough to allow this kind of stupid spending (not high enough to compensate for the cost though, but that’s not what we’re talking about right now:P)

    • mifan@feddit.dk
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      1 year ago

      Denmark checking in. No tips, delivery is mostly fair priced, I’m actually waiting for food at the moment, delivery was free.

      So absolutely justified … I’m more concerned about the choices I make on food.

  • Elorageuse@jlai.lu
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    1 year ago

    In french WE Say “je suis une faignasse” , but most of thé Time i don’t wanna go outside or sée people.

  • 2xsaiko@discuss.tchncs.de
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    1 year ago

    Double the cost?! Jesus, if it were that high here I wouldn’t. I basically order from two restaurants when I do, for one of them that uses one of these delivery apps it’s around 20% more since they list higher prices per dish than on their menu and have a 1.50€ delivery fee on top, but the restaurant I usually order at where you can order delivery directly has a flat 1.50€ delivery fee with same prices as the menu so that’s around 7% more than going in person (usually I order for around 20€).

    It doesn’t arrive cold since they put it in one of these isolation boxes. Especially in the winter I think that’s better than me getting it myself which is a 10 minute bike ride, without an isolation box. I’m gonna have to try that next summer though. Never hurts getting a bit of exercise and I actually never checked until now and assumed it would be more like 30 minutes lol

  • kent_eh@lemmy.ca
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    1 year ago

    I have literally never used any of those, because I can’t justify the cost.

    All the anecdotes about the poor service simply reinforce my decision.

  • RoquetteQueen@sh.itjust.works
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    1 year ago

    To go pick it up myself, I have to: get warm clothes on my children, load them into their car seats, brush snow off the car, drive all the way there, get my children out of the car and into the restaurant, carry the food and corral my children back to the car, get them back into their car seats, drive all the way back, remove all the children from their seats, and then get their winter clothes off and put away. I’ll pay $15 to not do that.

  • jol@discuss.tchncs.de
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    1 year ago

    I don’t live in America. Costs are reasonable. Dilevery is often free (probably hidden in the price of food, but food is only slightly more expensive, like 10% tops). Service fees are manageable, like 2-3 euros. Perhaps were still living the golden age of food delivery here and the increases will eventually come.

  • SuiXi3D@kbin.social
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    1 year ago

    Lately? I don’t. Uber, DoorDash, all of ‘em can’t bother to pay people what they’re worth, meanwhile customers are overcharged for literally everything.

    Furthermore, my experience in Austin, TX is that drivers can’t bother to actually read delivery instructions… or can’t because they can’t read English. This is fine, but translation apps exist and 9/10 drivers just can’t be bothered.

    My experience is also that, half the time, drivers can’t be bothered to actually double check whether the restaurant actually bothered to give them everything I ordered, or they’re taking shit for themselves because they aren’t getting paid enough. Whatever, that’s fine, most of the time Uber Eats would refund the stuff that was missing… right up until they stopped outright. I got tired of paying for food I straight up wasn’t getting.

    Never mind that Uber seems to be going out of their way to avoid paying anyone a living wage or even call the drivers employees in the first place.

    It’s just not worth it. I take less time to get the food myself anyway, and spend less doing it.