I’ve experienced this exact issue with the Google Play Store with some clients and it’s just the worst. Google is trying to do the Apple-style comprehensive review of apps but basically as a incompetent half measure. Apple offers thorough reviews pointing to exactly how the app violates policy/was rejected, with free one-on-one support with a genuine Apple engineer to discuss or review the validity of the report/how to fix it. They’re restrictive as hell and occasionally make mistakes, but at the end of the road there is a real, extremely competent human able to dedicate time to assist you.
Google uses a mix of human and automated reviewers that are far more incompetent than Apple’s frontline reviewers. They will reject your app for what often feels like arbitrary reasons, and you’re lucky if their reason amounts to more than a single sentence. I have yet to find an official way to properly reach a human from that point. Unless you know someone in Google’s Android/Developer Relations team, good luck.
I’m actually certain that the issues facing Nextcloud are not some malicious anti-competitive effort, but yet more sheer and utter incompetence from every enterprise/business facing aspect of Google.
I’m actually certain that the issues facing Nextcloud are not some malicious anti-competitive effort, but yet more sheer and utter incompetence from every enterprise/business facing aspect of Google.
That both may be true and anticompetitive at the same time. Google cloud services apps certainly aren’t randomly getting blocked or going through the same system.
Oh yeah for sure. Google, extremely large companies, and government apps essentially have different streams and access to support than the rest of us mere mortals. They all receive scrutiny, but they have much more ability to access real support and may have slightly altered guidelines.
I get what you’re saying, but giving yourself a fast lane in other business areas is an explicit choice to be anticompetitive. That decision on its own is inherently malicious. It doesn’t allow you to then say the consequences of that decision are neutral because you didn’t single out this specific competitor to block (or at least there’s no evidence you did). This is frankly a slam dunk case in the EU that will result in heavy fines for Google.
I’ve experienced this exact issue with the Google Play Store with some clients and it’s just the worst. Google is trying to do the Apple-style comprehensive review of apps but basically as a incompetent half measure. Apple offers thorough reviews pointing to exactly how the app violates policy/was rejected, with free one-on-one support with a genuine Apple engineer to discuss or review the validity of the report/how to fix it. They’re restrictive as hell and occasionally make mistakes, but at the end of the road there is a real, extremely competent human able to dedicate time to assist you.
Google uses a mix of human and automated reviewers that are far more incompetent than Apple’s frontline reviewers. They will reject your app for what often feels like arbitrary reasons, and you’re lucky if their reason amounts to more than a single sentence. I have yet to find an official way to properly reach a human from that point. Unless you know someone in Google’s Android/Developer Relations team, good luck.
I’m actually certain that the issues facing Nextcloud are not some malicious anti-competitive effort, but yet more sheer and utter incompetence from every enterprise/business facing aspect of Google.
That both may be true and anticompetitive at the same time. Google cloud services apps certainly aren’t randomly getting blocked or going through the same system.
Oh yeah for sure. Google, extremely large companies, and government apps essentially have different streams and access to support than the rest of us mere mortals. They all receive scrutiny, but they have much more ability to access real support and may have slightly altered guidelines.
I get what you’re saying, but giving yourself a fast lane in other business areas is an explicit choice to be anticompetitive. That decision on its own is inherently malicious. It doesn’t allow you to then say the consequences of that decision are neutral because you didn’t single out this specific competitor to block (or at least there’s no evidence you did). This is frankly a slam dunk case in the EU that will result in heavy fines for Google.