I served people for about 12 years, honesty is the best policy, your tips will reflect it (provided you live in the dystopian shit hole that is the US and rely on tips)
How is such and such? “don’t order that, you’ll send it back” always met with “okay, I appreciate it”
Instead of the classic “the kitchen messed up such and such” just say “I’m really sorry about this, I fucked up and forgot to put your order in about 15 minutes ago, I’ve asked that it be rushed and I’ll keep you posted, can I get you anything in the meantime” typically met with, “no worries, shit happens”
As long as you can effectively communicate with people, and do your best to anticipate their needs/wants, it will work out 95% of the time. Fuck those other 5% of people, I hope they keep their word and never come back. Their business sucks, it slows everything down, and their money is shit. Group of 20 right after church let’s out? Fuck that.
Serving is defiantly an art. I can make friends on an aeroplane or a train. Fairly easy going and entertaining and despite not really having that filter that says “dont say that shit man” people tend to like me. Yet I find interacting with people exhausting. So i prefer not to have too many interactions if I can help it. Sometimes go weeks without actually talking to another human! I was a capable server but I hated every second of it.
The best server I ever worked with, was incredibly good. Personable. Absolutely just a delightful person in general. Great with people and really loved the human interactions. Would sit down at the table if there was space. Get to know the guests. Make them feel at home. Give them all the good pointers on the menu and bits to do in the area. Smiling and joking around. Calm cool and collected, never in a rush and always just happy. I must say, i envied her way of being. I think she mastered that Darren Brown mind fuckery where she’d touch you on your arm and you’d just open your wallet.
Yeah I’m the same way, I didn’t hate the job, but I’m not all that social especially with groups or people I don’t know. Serving forced me to overcome that fear though, and I’ll always be grateful for that.
Classic. Honesty is a great policy! Defiantly can cause problem’s at times.
I served people for about 12 years, honesty is the best policy, your tips will reflect it (provided you live in the dystopian shit hole that is the US and rely on tips)
How is such and such? “don’t order that, you’ll send it back” always met with “okay, I appreciate it”
Instead of the classic “the kitchen messed up such and such” just say “I’m really sorry about this, I fucked up and forgot to put your order in about 15 minutes ago, I’ve asked that it be rushed and I’ll keep you posted, can I get you anything in the meantime” typically met with, “no worries, shit happens”
As long as you can effectively communicate with people, and do your best to anticipate their needs/wants, it will work out 95% of the time. Fuck those other 5% of people, I hope they keep their word and never come back. Their business sucks, it slows everything down, and their money is shit. Group of 20 right after church let’s out? Fuck that.
Serving is defiantly an art. I can make friends on an aeroplane or a train. Fairly easy going and entertaining and despite not really having that filter that says “dont say that shit man” people tend to like me. Yet I find interacting with people exhausting. So i prefer not to have too many interactions if I can help it. Sometimes go weeks without actually talking to another human! I was a capable server but I hated every second of it.
The best server I ever worked with, was incredibly good. Personable. Absolutely just a delightful person in general. Great with people and really loved the human interactions. Would sit down at the table if there was space. Get to know the guests. Make them feel at home. Give them all the good pointers on the menu and bits to do in the area. Smiling and joking around. Calm cool and collected, never in a rush and always just happy. I must say, i envied her way of being. I think she mastered that Darren Brown mind fuckery where she’d touch you on your arm and you’d just open your wallet.
Yeah I’m the same way, I didn’t hate the job, but I’m not all that social especially with groups or people I don’t know. Serving forced me to overcome that fear though, and I’ll always be grateful for that.