GuyNoIRQ@infosec.pub to Tech Support Memes@lemmy.ca · 1 year agoUsers just want empathyinfosec.pubimagemessage-square3fedilinkarrow-up124arrow-down10
arrow-up124arrow-down1imageUsers just want empathyinfosec.pubGuyNoIRQ@infosec.pub to Tech Support Memes@lemmy.ca · 1 year agomessage-square3fedilink
minus-squareBloodForTheBloodGod@lemmy.calinkfedilinkEnglisharrow-up2·1 year agoMaking users feel like you empathize with a frustrating situation is actually a huge help when you need their cooperation to solve the problem in front of you.
Making users feel like you empathize with a frustrating situation is actually a huge help when you need their cooperation to solve the problem in front of you.