• Infiltrated_ad8271@kbin.social
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    10 months ago

    To tuta users, I guess.

    I wouldn’t use it, they lost my trust when they suddenly started deleting free accounts a bit inactive, requiring a paid account to restore them.

    • ΛdΛm_𝒷@infosec.pub
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      10 months ago

      They delete accounts that are inactive for 4 months to 6 months ( happened to me ) it’s in their terms, nothing shady about this

      • Infiltrated_ad8271@kbin.social
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        10 months ago

        The point is not whether it’s shady, but to trust (at one’s discretion) that they will meet minimum expectations. I would expect a change with such absolutely dramatic consequences to be notified in advance and give users plenty of leeway; the opposite seems like a red flag to me, especially when they had no urgency about it.

        • ΛdΛm_𝒷@infosec.pub
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          10 months ago

          But they do notify you, if you link your phone number you’ll receive an SMS, if you add a recovery email they’ll notify you using that, they even send you an email in the inbox that’s makred for deletion

          I know because I saw it in my second account, saw multiple mails warning me and asking me to login just to avoid the deletion

          I’m guessing they don’t have the luxury that Gmail has to keep their database filled with unused data

          • Infiltrated_ad8271@kbin.social
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            10 months ago

            It’s good that they are now more serious about informing their users, but the first time they did it they were very discreet, not even a mention on their blog. A very unpleasant surprise.

            A 6 month window is too short, and applies indiscriminately even to accounts that only use a few bytes. They could just delete the content and deactivate them… well, actually that’s what they do, but they demand money to reactivate them ._.