Brought to you by my discovery that some people think that “the customer is always right” isn’t the slogan of a long-dead department store, but rather it’s an actual call the cops law.
I used to work in CS for a cell phone provider. The most memorable call I had from that experience was a woman who spent over an hour yelling at me because her daughter had ordered a $1200 phone upgrade without permission. She was absolutely sure that it was illegal for us to charge her for that, because her daughter was not authorized to use her card, and because her daughter was under 18.
She didn’t want to return the phone, because she didn’t want her daughter to hate her. She just didn’t want us to charge her for it.
Worked in bars as a supervisor for 3 years, almost everytime I decided to cut a patron off (usually for being too drunk, or for being an arsehole) I would be met with “you can’t do that, it’s illegal, you HAVE to serve me”
No, I don’t. Service is at my discretion, and it wouldn often be unethical for me to continue to provide you with more alcohol, endangering yours and others around you further.
No, I don’t have to accept a digital photo of your license as ID. No, your birth certificate is not proof of identity; it doesn’t have your picture.
But the absolute worst one: Not only is this a beat-up photocopy of a foreign ID card with no photo; it also clearly states that you are 19 and even if I accepted this document as valid identification, which I can’t, I still could not legally serve you alcohol.
I once had a b2b customer (store owner) tell me that having different pricing for wholesale and retail customers was racist.
I’m pretty sure meant discriminatory but even that doesn’t make much sense.
We do not have to keep a register open just because there is a customer in the store. We’ve been making closing announcements for almost an hour and the store closed 20 minutes ago. You had more then enough time to buy whatever you wanted. Come back tomorrow.
They told me I had to honor an expired coupon for 5 cents off their gas.
"Actually, in the terms of service you signed with DirecTV, your NFL Sunday Ticket was set to auto renew after the first free year.
Also.
We’ve billed you for it for two months, and is now past the point where we can remove it. You have 5 additional payments.
This is in fact also not illegal apparently. Since it’s in the terms of service.
If you’d like to sue DirecTV please have your lawyer contact our TEAM of lawyers and we’ll be happy to address it."
Worked that soul sucking job for five long years while going to college. Sucked.
