“For most markets where DoorDash operates, customers are prompted to tip on the checkout screen, with a middle option already selected by default. If they want to, they can adjust the tip later from the status screen while awaiting their food, or even after it’s delivered. That’s changing today; while blaming New York City’s minimum wage increase for delivery workers, DoorDash announced that for “select markets, including New York City,” tipping is now exclusively a post-checkout option”
It seems so ridiculous given tipping fatigue, that DoorDash is making what should be a given sound like a negative.
But for food delivery services like doordash the tip is a bid to have someone deliver the food. Tbh I dont think the market for it is sustainable. But it’s not really a tip anymore.
Isn’t it the purpose of a “food delivery service” to have “someone deliver the food”? Why should anyone need to pay extra to get people to do the bare minimum?
Because it’s the gig economy. All door dash provides is the app. That’s it. The less they pay the people who do their driving for them, the more money they get to keep.