23andMe just sent out an email trying to trick customers into accepting a TOS change that will prevent you from suing them after they literally lost your genome ro thieves.

Do what it says in the email and email arbitrationoptout@23andme.com that you do not agree with the new terms of service and opt out of arbitration.

If you have an account with them, do this right now.

Here’s an email template for what to write: https://www.patreon.com/posts/94164861

    • Contestant@lemmy.world
      link
      fedilink
      English
      arrow-up
      4
      ·
      11 months ago

      I hate it when people act dumb like this. You know why it’s an issue because of the opt out instead of the normal opt in.

        • Honytawk@lemmy.zip
          link
          fedilink
          English
          arrow-up
          2
          ·
          11 months ago

          It is a corporation who thinks they can just alter the deal without getting an explicit agreement by the other party.

          It is definitely a trick.

        • Rustmilian@lemmy.world
          link
          fedilink
          English
          arrow-up
          2
          ·
          edit-2
          11 months ago

          “We’ve made a change to the TOS, you have 30days to opt-out”
          The TOS :
          By using this service you agree to these terms :
          5 paragraphs of legal gibberish.
          + We reserve the right to chop your balls off at any time.
          5 more paragraphs of legal gibberish.

          “If you didn’t get our notice in the first place, FUCK YOU!! WE DON’T CARE!!